TERMS & CONDITIONS

Cancellation Policy

Lessons cancelled by the customer, at short notice or missed for whatever reason (within 48 hours of start time) will require payment in full.

In the event that your instructor cancels a lesson with less than 48 hours notice, a new appointment will be arranged free of charge in lieu.

Your instructor reserves the right to cancel a session at short notice where he feels that safety may be compromised. e.g. due to adverse weather conditions. In this case a new appointment will be arranged as a replacement lesson at the earliest possible time to suit both customer and instructor.

It is your responsibility to check times and dates of sessions. Reminder texts will be sent to you by your instructor within 48 hours of start time.

Payments

Payment is required for all lessons/pretests and courses at time of booking.

Payment will be made securely online with your debit or credit card via our online store.

There will no surcharge for payments by debit or credit card. Payments are powered by Stripe. No card information is stored on this server. We are PCI Compliant and validate our compliance annually.

Licence Requirements

All customers must have a valid full driving licence on their person when undertaking sessions.

Customer Vehicles

Customer vehicles must satisfy all legal requirements. They must be roadworthy, taxed and insured as appropriate with valid discs displayed as per current legislation. A valid NCT disc (if applicable) must also be displayed as per current legislation.

Your instructor will carry out vehicle checks prior to commencement of lessons to ensure legal compliance. Lack of legal compliance will result is cancellation of the lesson with full costs to customer.

Complaints Procedures

Please bring any complaints that you may have to your instructor’s notice and he will endeavour to address the situation. In the event that you are not satisfied, you may then make reference to the regulator of Approved Driving Instructors in Ireland (The RSA) who will consider the matter and advise accordingly.

Return & Refund Policy

Thanks for shopping at colmbranigan.com

If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

Contacting us

If you have any questions about this policy, the practices of this site, or your dealings with this site, please contact us at:

Colm Branigan, 71 Brookdale Lawns, Rivervalley, Swords, Co. Dublin. Ireland 00353876324006 colmbranigan@gmail.com

This document was last updated on July 26th, 2018.